About Us

Privacy Notice

1. Introduction

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU.

Copper Development Association (CDA) is pleased to provide the following Privacy Notice.

CDA operates programmes under a number of brands as well as under its own identity therefore this Privacy Notice applies to your data when you engage with CDA and its websites in connection with these brands:

  • Antimicrobial Copper
  • Copper Alliance
  • Copper Initiative
  • Come Home to Copper
  • Copper in Architecture

2. Personal Data

CDA uses the information collected from you as below.

Any information CDA holds about you and your business encompasses all the details we hold about you and any enquiries including any third-party information we have obtained about you from public sources.

CDA will only collect the information needed so that it can provide you with information requested or related information likely to be of interest, and to promote its services; it does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that CDA has purchased from a third-party list broker.

2.1. Personal Data Collected

The personal data we collect from you directly can include your name, email address, mobile/landline telephone number, address, and information you give us when you contact us, visit our websites or engage with our social media platforms (for example by liking a Tweet or a Facebook post).

2.2. When Personal Data is Collected

  • When you complete an online contact or enquiry form
  • When you register for one of our specific interest groups, e.g. Copper Club
  • When you correspond with us by email or post
  • When you telephone us
  • When you sign up for one of our newsletters
  • When you complete one of our surveys
  • When you visit our websites
  • When you engage with us via social media.

2.3. How We Use Your Data

The details you enter on our online Contact/Enquiry Form/Registration Form, send to us by correspondence or provide by phone will be used so we can contact you by email, mail or phone to discuss and respond to your enquiry and/or send you materials associated with specific interest groups, e.g. Copper Club packs. Your contacts and enquiry and CDA’s response will be stored for 6 years from your latest contact date, so we can refer to it when answering any future enquiries from you.

CDA may use your details to contact you to assess your satisfaction with our service to help maintain or improve it.

If you have signed up for a newsletter, CDA may email you the latest information and news on copper and copper alloys, applications and societal benefits from time to time. 

If you have contacted us in another way, we may send you related information by email which we believe may be of interest to you and your business.

Emails always include an opt out if you wish to unsubscribe and this instruction will be implemented within 30 days.

2.4. Newsletter Signup

The information collected from you via our online newsletter signups is used to send you the latest information and news on copper and copper alloys, applications and societal benefits via e-newsletters. These include an opt out if you wish to unsubscribe which will be implemented within 30 days.

2.5. Websites

Some personal data may be collected from you about your visits to our websites, including but not limited to personally identifying information like Internet Protocol (IP) addresses. CDA may, from time to time, use such information to identify its visitors. CDA may also collect statistics about the behaviour of visitors to its website.

We may also collect the following information device identifier, browser type and version, operating system and platform.

CDA’s website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. CDA uses cookies to help identify and track visitors and their website access preferences. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using CDA’s website.

CDA websites include:

  • CopperAlliance.org.uk
  • CopperPlumbing.org.uk
  • CopperConcept.org/en
  • Come-home-to-copper.co.uk
  • AntimicrobialCopper.org/uk

3. Legal Bases

CDA promotes and assesses its information service and disseminates information on the properties, applications and societal benefits of copper and copper alloys to those who have used its services or expressed an interest in these matters. CDA will always balance these legitimate business interests with your rights.

Where there is a specific sign up for a newsletter, then the legal basis is Consent.

4. Consent

Through agreeing to this privacy notice you are consenting to Copper Development Association processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing dp@copperalliance.org.uk or writing to us, see last section for full contact details.

5. Disclosure

CDA may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. CDA requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

CDA does not broker or pass on information gained from your engagement without your consent, except for the situations outlined below.
  • For enquiries: CDA may forward your details and question to another Copper Alliance office where personnel have the relevant expertise to help answer your question.  
  • CDA may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. 
  • CDA may enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of CDA, its clients and/or the wider community.

6. Retention Policy

CDA will process personal data during the duration of any enquiry or contract and will continue to store only the personal data needed for six years after the enquiry has been answered/the contract has expired to meet any legal obligations. After six years any personal data not needed may be archived for anonymised analytical purposes only.

7. Data Storage

Data is held securely in the UK using different (multiple) servers. CDA does not store personal data outside the EEA. Where 3rd party data processors use data storage outside of the EEA they do so in compliance with GDPR.

8. Your Rights as a Data Subject

At any point whilst CDA is in possession of or processing your personal data, all data subjects have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.
In the event that CDA refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.

CDA at your request can confirm what information it holds about you and how it is processed.
You can request the following information:

  • Identity and the contact details of the person or organisation (CDA) that has determined how and why to process your data
  • Contact details of the Responsible Staff Member for GDPR
  • The purpose of the processing as well as the legal basis for processing
  • If the processing is based on the legitimate interests of CDA or a third party such as one of its clients, information about those interests
  • The categories of personal data collected, stored and processed
  • Recipient(s) or categories of recipients that the data is/will be disclosed to
  • How long the data will be stored
  • Details of your rights to correct, erase, restrict or object to such processing Information about your right to withdraw consent at any time
  • How to lodge a complaint with the supervisory authority (Data Protection Regulator)
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data
  • The source of personal data if it wasn’t collected directly from you
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

To access what personal data is held, identification will be required.

CDA will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If CDA is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made to dp@copperalliance.org.uk or writing to us at the address further below.

9. Complaints

In the event that you wish to make a complaint about how your personal data is being processed by CDA or its partners, you have the right to complain to CDA’s Director. If you do not get a response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are:

Copper Development Association (attention RSMDP)
5 Grovelands Business Centre
Boundary Way
Hemel Hempstead
Herts, HP2 7TE
Email: dp@copperalliance.org.uk

Data Protection Regulator
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745
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